We are on the lookout for someone to join the team here at My Garment Factory Cardiff!
Providing our customers a high quality service is
crucial. Working in a close knit team you will be responsible for ensuring that
our customers receive the best service possible.
The Customer Service Assistant will be
- Dealing with all enquiries (online,
in-store and over the phone) in a prompt professional manner
- Processing customer orders
- Managing orders throughout production
- Dealing with & resolving any
- Liaise with other departments to ensure
customers’ orders are on track
- Ensuring orders are both booked
- Strong communication & writing
- Ability to work well both individually
and as a part of a team
- Driven, determined with a can do
- Pro-active sales skills
- Ability to work to deadlines/targets
- ICT Literate (Knowledge of MS Office
- Knowledge of Sage software advantageous
(training will be provided)
- Previous customer service experience
Training will be provided in a number of areas to
the successful applicant.
This is a Jobs Growth Wales vacancy.
Candidates must be aged 16-24 and live in Wales.
Job Type: Full-time
To apply today email a CV to firstname.lastname@example.org
We have made some changes to the My Garment Factory Cardiff website to make your ordering your printed & embroidered clothing easier than ever before...
The new updated My Garment Factory Cardiff site includes:
- Slicker, cleaner user-friendly branding page after selecting your garment
- Our recommended products: Within each category we have decided to put our recommended garments, the ones that offer you both quality & value
- New search bar: We have made searching the My Garment Factory much quicker and simpler than before
- Discount codes: Keep your eyes peeled in your inbox for special offers and promo codes from us to celebrate the launch of our new on-site promo codes.
To celebrate the introduction of our new updates, we have decided to put to offer all our customers the chance to make huge savings.
Enter promo code MAR10 to save 10% when you order printed or embroidered clothing over £100!