02920 741678
Call us on 02920 741678 email sales@mygarmentfactorycardiff.co.uk

We are on the lookout for someone to join the team here at My Garment Factory Cardiff!

Providing our customers a high quality service is crucial. Working in a close knit team you will be responsible for ensuring that our customers receive the best service possible.

The Customer Service Assistant will be responsible for:

  • Dealing with all enquiries (online, in-store and over the phone) in a prompt professional manner
  • Processing customer orders
  • Managing orders throughout production process
  • Dealing with & resolving any queries/complaints
  • Liaise with other departments to ensure customers’ orders are on track
  • Ensuring orders are both booked in/dispatched accordingly

Essential Skills:

  • Strong communication & writing skills
  • Ability to work well both individually and as a part of a team
  • Driven, determined with a can do approach
  • Pro-active sales skills
  • Ability to work to deadlines/targets
  • ICT Literate (Knowledge of MS Office package)
  • Knowledge of Sage software advantageous (training will be provided)
  • Previous customer service experience desirable

 Training will be provided in a number of areas to the successful applicant.

This is a Jobs Growth Wales vacancy. Candidates must be aged 16-24 and live in Wales.

Job Type: Full-time

Salary: NMW

To apply today email a CV to sales@mygarmentfactory.co.uk 


We have made some changes to the My Garment Factory Cardiff website to make your ordering your  printed & embroidered clothing easier than ever before...

The new updated My Garment Factory Cardiff site includes: 
  • Slicker, cleaner user-friendly branding page after selecting your garment
  • Our recommended products: Within each category we have decided to put our recommended garments, the ones that offer you both quality & value
  • New search bar: We have made searching the My Garment Factory much quicker and simpler than before
  • Discount codes: Keep your eyes peeled in your inbox for special offers and promo codes from us to celebrate the launch of our new on-site promo codes.

To celebrate the introduction of our new updates, we have decided to put to offer all our customers the chance to make huge savings. 

Enter promo code MAR10 to save 10% when you order printed or embroidered clothing over £100!



For more information email sales@mygarmentfactory.co.uk or call 02920 741 678 today!